Impact of Brexit for EU Customers
From the 1st January 2021 the transition period is over and the UK is no longer in the EU single market and customs union.
As before, we will continue to sell products that meet all the relevant EU standards and there are no customs duties when shipping PC equipment to countries in the EU (or anywhere in the developed world).
What has changed?
The significant change is the collection of EU VAT. Our website currently does not apply VAT when selling to customers in the EU. But VAT will need to be paid within your country at the standard rate for your country. You will be contacted by the courier (UPS/DHL) for payment of this VAT while the parcel is in transit, and the VAT must be paid before delivery, plus a brokerage fee (typically 2.5%).
We are working on our website to enable the VAT to be paid during checkout, so that the shipment arrives without any further hassle. We expect this to be ready by the end of January. In the mean-time, we can ship with the VAT already paid, but we will need to manually create an order for you. Please contact us with your requirements and we will send you a quote that will include relevant tax charges and enable us to send the parcel DDP (taxes and duties paid).
If you are a VAT registered business in the EU we will need your VAT and EORI number included when you fill in the address form. Some EU countries have a deferred VAT payment scheme to save needing to make upfront VAT payments on UK imports.
Warranty and Support?
We already sell worldwide and have worldwide warranty and support, so in this area there is no change from leaving the EU.
Most of our customers are businesses and individuals in the EU, and we will continue to be an excellent supplier into the EU long into the future!